1. All sales are final, you will not be refunded for your order UNLESS it is a preorder item that was not successfully funded.
2. Mochi Misfit is NOT responsible for lost, damaged, delayed or mis-delivered mail. Ownership and responsibilities of packages turned over to USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS. Mail delays are occurring more than ever during the covid-19 pandemic so please be patient! This applies to all buyers with no exception.
3. Filing unnecessary chargebacks (scamming my small business) with your bank or paypal will result in being banned from my store and your information will be passed on to other small businesses.
4. Re-sale of my products is not prohibited. However, if you resell your item for more than what you paid for it I will report it to my followers.